icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Remedyforce: Fundamentals of Service Level Management (WBT)

BMC Remedyforce is a cloud-enabled service desk with an easy-to-use interface that suits the service needs of many departments.

This course explains the concepts and procedures of Service Level Management. These concepts and procedures will help Change Managers to create and manage agreements and configure service targets in BMC Remedyforce.

Major release:

BMC Helix Remedyforce Any

Good for:

Users

Course Delivery:

Web Based Training (WBT) | 1.00 horas

Course Modules