icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC Remedyforce: Fundamentals of Service Level Management for Administrators (WBT)

BMC Remedyforce is an IT service management solution that provides incident, problem, change, release, knowledge, service level, service asset configuration, request fulfillment, and service catalog processes. It enables organizations to respond quickly and efficiently to conditions that disrupt business services and minimize downtime.

This course introduces Administrators to the various aspects of Service Level Management. Participants will learn about various Service Level Management concepts and configuration in detail.

Major release:

BMC Helix Remedyforce Any

Good for:

Administrators

Course Delivery:

Web Based Training (WBT) | 0.5 horas

Course Modules