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helix-itsm

Experience predictive service management with BMC Helix ITSM

  • See how easy it is to use the modern, persona-based UI to open and resolve tickets
  • Discover how the agent experience is transformed with intelligent, proactive processes
  • Build data-rich reports and graphs for insight into all aspects of service management

Your free trial environment never expires.

Quirónsalud doubles customer satisfaction with BMC Helix ITSM

Spain’s leading healthcare services provider improved service desk efficiency, end-user productivity, and customer satisfaction when they implemented BMC Helix ITSM.

  • 2X better NPS
  • 20% increase in first-call resolution
  • 30% reduction in resolution time